Privacy Policy Last Updated: 19.11.2023 This privacy policy ("Policy") outlines how personally identifiable information ("Personal Information") provided on the Eagledreamholidays website ("Website" or "Service") and its related products and services (collectively, "Services") is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy constitutes a legally binding agreement between you ("User," "you," or "your") and Eagledreamholidays, the operator of this Website ("Operator," "we," "us," or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage. Automatic Collection of Information When you visit the Website, our servers automatically record information sent by your browser. This data may include details such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you visited before coming to the Website, pages of the Website visited, time spent on those pages, search queries on the Website, access times and dates, and other statistics. Automatically collected information is used solely for identifying potential cases of misuse, creating statistical information about Website and Services usage and traffic, and is not aggregated in a manner that would personally identify any user. Collection of Personal Information You can access and use the Website and Services without disclosing your identity or any information that could identify you as a specific individual. However, to access certain Website features, you may be required to provide specific Personal Information (e.g., name, email address) when creating an account, posting content, or filling out online forms on the Website. This may include: Personal details such as name, country of residence, etc. Contact information such as email address, postal address, etc. Account details such as user name, unique user ID, password, etc. Information about other individuals such as family members or friends. Some information is directly provided by you through the Website and Services, while other information may be collected from public databases or joint marketing partners. You may choose not to provide certain Personal Information, but doing so may limit your access to some Website features. If you are uncertain about mandatory information, please contact us. Use and Processing of Collected Information To provide you with the Website and Services, or to fulfill legal obligations, we may need to collect and use specific Personal Information. Failure to provide requested information may result in an inability to offer requested products or services. Information collected may be used for the following purposes: Create and manage user accounts Send administrative information Solicit user feedback Enhance user experience Enforce terms, conditions, and policies Operate the Website and Services The processing of your Personal Information depends on your interaction with the Website and Services, your geographical location, and other factors. Processing may occur based on: Your explicit consent for specific purposes (except where European data protection law applies) The necessity of information for performance of an agreement or pre-contractual obligations Compliance with a legal obligation Public interest or official authority vested in us Legitimate interests pursued by us or a third party Note that, in some legislations, processing may occur until you object (opt out), without relying on consent or other legal bases. We can clarify the specific legal basis upon request. Managing Information You can delete specific Personal Information we hold about you, subject to changes in the Website and Services. Deletion may not remove all data due to obligations to affiliates, partners, or other reasons described below. To delete Personal Information or permanently close your account, please contact us. Disclosure of Information We may share your information with trusted third parties to fulfill requested Services or complete transactions. Such sharing requires your consent and is limited to affiliates, subsidiaries, and service providers working with us. We do not share Personal Information with unaffiliated third parties. Third parties must adhere to our policies regarding Personal Information and may use it solely for service purposes. They are not authorized to use or disclose Personal Information for marketing or other purposes. We will disclose Personal Information if required or permitted by law, such as to comply with legal processes or government requests or to protect rights, safety, or investigate fraud. Retention of Information We retain and use Personal Information as necessary for legal obligations, dispute resolution, agreement enforcement, or as otherwise required or permitted by law. Aggregated data derived from Personal Information may continue to be used but not in a manner identifying you personally. Personal Information is deleted after the retention period. Rights like access, erasure, rectification, and data portability cannot be enforced after this period. User Rights Users have rights regarding information processed by us, including the right to: Withdraw consent for specific processing Object to processing for non-consensual or non-contractual purposes Access information and receive copies Verify information accuracy and request updates or corrections Restrict processing Obtain erasure of Personal Information Receive information in a structured, machine-readable format and, if possible, transfer it to another controller. These rights may vary based on interaction with the Website and Services, your location, and applicable laws. Privacy of Children We do not knowingly collect Personal Information from individuals under 18 years of age. If you are under 18, please do not submit Personal Information without parental consent. Parents are encouraged to monitor their children's Internet usage and instruct them not to provide Personal Information without permission. If you believe a child under 18 has provided Personal Information, please contact us. Consent for processing Personal Information must be legally obtained. Cookies The Website and Services use cookies to personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses. Cookies are unique to you and are only readable by a web server in the issuing domain. Cookies collect, store, and track information for statistical purposes to operate the Website and Services. You can accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can modify settings to decline them. Do Not Track Signals Some browsers have a Do Not Track feature signaling websites not to track online activity. The Website and Services do not currently respond to these signals due to variability in how browsers convey them. Email Marketing We offer newsletters for voluntary subscription. We protect your email address and do not share it except for email transmission by third-party providers. We comply with the CAN-SPAM Act by identifying email senders and providing opt-out instructions. To stop receiving our newsletters or marketing emails, follow unsubscribe instructions or contact us. Transactional emails will still be sent. Links to Other Resources The Website and Services may link to other resources not owned or controlled by us. We are not responsible for the privacy practices of these resources or third parties. Review their privacy policies when you leave the Website and Services. Information Security We secure information on servers in controlled environments, safeguarded from unauthorized access, use, or disclosure. We employ reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no data transmission over the Internet is entirely secure. We cannot guarantee data security, acknowledging (i) Internet security limitations beyond our control, (ii) Internet data transmission privacy constraints, and (iii) potential viewing or tampering by third parties. Data Breach In the event of a data breach impacting Website and Services security or Personal Information disclosure, we may investigate, report, cooperate with law enforcement, and notify affected individuals if harm or legal requirements are identified. We will provide notice through Website posting or email. Changes and Amendments We may modify this Policy and its Website and Services terms at our discretion. Material changes will be notified through the Website main page, or alternative contact methods. Your continued Website and Services use after revisions constitute consent, except for processing Personal Information in a manner differing from what was stated when collected without your consent. Acceptance of this Policy By accessing and using the Website and Services, you agree to all Policy terms and conditions. If you disagree, refrain from using the Website and Services. Contacting Us For further inquiries regarding this Policy or your individual rights and Personal Information, please use our contact form. This document was last updated on 19.11.2023